Property Operations Manager (Retail centre)
Excellerate JHI
Overview
The Operations Manager will oversee the inspection of buildings, manage and control service and maintenance contractors, and supervise tenant installations as per directives from the Property Manager and Centre Manager. This role is pivotal in ensuring efficient operations within the retail centre, focusing on maintenance activities and overall facility management.
Requirements
- Minimum Grade 12 qualification
- Between 3 – 5 years of relevant experience in Facilities or Operations Management
- Electrical, mechanical, or construction background, as well as technical skills
- Experience in overseeing daily operations and coordinating team efforts
- Proficiency in computer applications including MS Office (Excel, Word, Powerpoint) and business systems such as SAP
- Awareness and implementation of quality standards
- Basic contract management abilities
- Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers
- Working knowledge and understanding of lease conditions
- Administration principles and reporting expertise
- Understanding of cost budgeting and control
- Working knowledge of statutory requirements, including the Occupational Health and Safety Act
- Excellent communication skills (verbal and written)
- Proficiency in basic numeracy skills
Responsibilities
- Lead efforts in budgeting and expense control
- Manage and execute emergency and running maintenance
- Oversee aspects such as cleaning, security, and allocation of building sites
- Conduct housekeeping inspections in accordance with the inspection programme
- Perform reinstatement inspections, vacancy inspections, and CAD vs vacant space inspections
- Manage building inventory and monitor adherence to house rules while reporting transgressions
How to apply
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