QA Technologist - Enterprise Food Governance
Overview
As a Quality Assurance (QA) Technologist within Enterprise Food Governance (EFG), you will support product quality, food safety and compliance across the Shoprite Group.
Requirements
- Bachelor's degree in Food Science, BTech in Food Technology, BSc in Chemistry or Biochemistry, a relevant qualification in Nutritional Sciences, or equivalent.
- Minimum of 3 years of experience in a similar role, including food production and technical specifications.
- 1-2 years of experience working with Quality Management Systems.
Responsibilities
- Manage supplier relationships and monitor adherence to Shoprite Group's Supplier Minimum Food Safety Requirements.
- Conduct ongoing supplier compliance monitoring, record maintenance and liaison.
- Assess new suppliers and manufacturing sites for food safety approval.
- Manage the upload, verification and maintenance of supplier, manufacturing site and food safety certificate records on the EFG system.
- Conduct manufacturing site inspections and investigate supplier-related quality and food safety concerns.
- Administer the Food Analysis Programme and follow up on results and corrective actions.
- Review documentation for new product launches, including food safety management systems (FSMS), claims substantiation and nutritional reports.
- Coordinate internal store audit programmes and audits of supplier finished goods at distribution centres (DCs); monitor non-conformances and corrective action closure.
- Engage with regulatory authorities and relevant assignees to address compliance matters and notices.
- Support product recall processes and respond to quality and food safety queries from stores, DCs and suppliers.
- Investigate customer complaints, conduct trend analyses and follow up on corrective actions.
- Participate in food safety risk assessments and contribute to EFG reporting.
- Contribute to EFG projects relating to quality assurance, food safety and compliance.
- Travel locally from time to time as required.
How to apply
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