Retail Technologies Lead
Overview
Dis-Chem Pharmacies has an opportunity available for a Retail Platforms Tribe Lead, reporting into the HOA, owns the platform and applications that support in-store operations and point-of-sale activities across Dis-Chem’s store network. The role leads cross-functional squads responsible for sourcing, configuring, and maintaining retail and POS solutions, ensuring they align with store processes, integration standards, and reliability requirements.
Requirements
- Bachelor’s degree in information systems, business, or related, alternatively 5 years management experience in similar role
- 7+ years’ experience in store systems, retail IT, or POS platform
- Experience working with multi-site retail organisations and POS vendors
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Responsibilities
- Own the retail platforms roadmap covering POS, store operations systems, and related services
- Prioritise enhancements with Retail Operations, ensuring alignment to store processes and strategic initiatives
- Drive standardisation of store solutions across regions while accommodating necessary localisation
- Lead squads in implementing configuration, integrations, and small development changes on retail platforms
- Ensure robust in-store performance, including offline and 'always-on' capabilities where needed
- Coordinate with Physical IT operations for store roll-outs, upgrades, and incident
- Ensure retail platforms follow enterprise architecture, integration patterns, and security guidelines
- Manage relevant vendors and partners for retail systems
- Provide input into infrastructure and network requirements for new and existing systems
- Lead, coach, and develop leaders and teams across the tribe
- Set performance expectations and manage feedback and reviews
- Manage capacity, prioritisation, and capability development
- Support recruitment, succession planning, and team design
How to apply
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