Sales Advisor

Overview

The Inside Sales Advisor is responsible for converting qualified leads into signed customer contracts through a professional, consultative, phone-based sales process. This role requires a commercially sharp sales professional who can sell subscription-based, financial-value, and technically enabled energy products to customers who may be sceptical, price-sensitive, comparison-shopping, or unfamiliar with solar and prepaid-led energy solutions. The successful candidate must understand customer needs, explain complex product value propositions clearly, build trust quickly, manage a CRM pipeline with discipline, and close high-quality customers into signed agreements.

Requirements

• Matric required.
• Tertiary qualification in sales, marketing, business, finance, technical studies, or a related field is advantageous.
• Minimum 2–3 years’ proven sales experience in a phone-based, remote-sales, telesales, or inside-sales environment.
• Proven experience selling subscription-based, financial, technical, telecoms, SaaS, insurance, energy, solar, fibre, security, or other contract-based products is highly advantageous.
• Demonstrated ability to manage a sales pipeline using a CRM system.
• Proven experience in consultative selling, objection handling, follow-up management, and closing.
• Experience working in a target-driven or commission-led environment.

Responsibilities

• Convert qualified inbound, outbound, referral, and campaign leads into signed customer contracts.
• Sell across residential and light commercial energy products, including solar, backup, prepaid-led, subscription, and adjacent energy solutions.
• Run a structured consultative sales process to understand customer needs, electricity usage, property profile, affordability, decision drivers, and objections.
• Recommend the right product based on customer requirements and product fit.
• Explain pricing, savings, subscription value, contract process, credit requirements, installation journey, and customer obligations clearly.
• Close customers effectively into signed contracts.
• Maintain an accurate and up-to-date pipeline in the CRM system.
• Create follow-up tasks, capture call notes, update sales stages, and record lost reasons accurately.
• Proactively manage customer follow-ups to prevent leakage between interest, qualification, contract sent, and contract signed.
• Build trust with customers who may be sceptical, cautious, price-sensitive, or comparing alternatives.
• Explain complex product value propositions in simple, commercially compelling language.
• Provide a professional and confidence-building customer experience from first contact through to signed agreement.
• Hold confident conversations about monthly cost, savings, value, affordability, and return on investment.
• Use CRM consistently as the single source of truth for lead status, customer notes, next steps, and pipeline movement.
• Maintain accurate records of contact attempts, customer interactions, qualification outcomes, objections, lost reasons, and contract status.
• Track and understand personal sales metrics, including contact rate, conversion rate, close rate, pipeline age, follow-up completion, and reasons for lost sales.
• Participate in coaching, pipeline reviews, call reviews, and performance discussions.
• Represent the company professionally in every call, WhatsApp, email, and customer interaction.
• Collaborate with sales supervisors, operations, credit, scheduling, installation, and customer success teams where required.

How to apply

Apply on source site