Sales Support Administrator
Vacancy at a glance
- Employer
- RCL Foods
- Location
- Durban, KwaZulu-Natal
- Pay or stipend
- Not provided in listing
- Closing date
- 30 Oct 2026
- Employment arrangement
- Permanent
These details come from the listing data. Confirm them on the original advert before applying. An unspecified detail has not been verified and should not be assumed.
Overview
The primary role of the Sales Support Administrator will be accountable for ensuring accurate, complete and timely administration of the sales portfolio, providing management with reliable information and supporting effective control of the associated commercial, financial and operational risks.
Requirements
- Matric and preferably a diploma in sales or marketing
- Ability to read, write, understand and communicate in English
- Good numeracy
- Good computer literacy – especially Excel and e-mail
- 2 years minimum experience in administration in sales FMCG environment
- ERP System experience is advantageous
Responsibilities
- Manage the SALES portfolio from start to end, ensuring that all commercial and administrative requirements are accurately maintained and completed within agreed timelines
- Maintain and administer all signed SALES contracts, ensuring that documentation is complete, current, properly filed and readily accessible
- Monitor and reconcile crate movements, balances and related records, investigating and resolving discrepancies where identified
- Perform regular cash reconciliations, ensuring that collections, deposits and account records are accurately recorded and variances are investigated and resolved
- Maintain accurate records of sureties, monitor validity and ensure that all required documentation is in place and up to date
- Administer SALES rebates, including monitoring applicable agreements, calculations, supporting documentation and payments, ensuring accuracy and adherence to agreed terms
- Monitor and reconcile volumes sold across the SALES portfolio, ensuring that reported volumes are accurate and aligned with sales and financial records
- Maintain and monitor SALES pricing information, ensuring that approved pricing is accurately captured and applied, and that discrepancies are promptly escalated
- Manage the day-to-day administration of SALES customer accounts, including account queries, documentation, reconciliations and record maintenance
- Prepare accurate and timely SALES portfolio reports, providing visibility of volumes, pricing, rebates, crate balances, cash, sureties and other relevant commercial information
- Ensure that all SALES records, supporting documentation and systems are accurate, complete and maintained in accordance with company requirements
- Identify, investigate and resolve discrepancies across SALES accounts and commercial records, escalating material variances to the relevant stakeholders
- Liaise with Sales, Finance, Distribution, Operations and SALES customers to obtain required information, resolve queries and ensure effective portfolio administration
- Ensure that SALES administration is conducted in accordance with company policies, approved commercial agreements and internal controls
- Identify administrative, financial and commercial risks within the SALES portfolio and escalate issues requiring management intervention
- Identify opportunities to improve SALES administrative processes, controls, reporting and record-keeping to improve efficiency, visibility and accountability
How to apply
Application checklist and CV advice
SpanSam application guidance — these tips supplement the original advert; they are not additional employer requirements.
For Sales Support Administrator at RCL Foods, compare your qualifications and experience with each requirement in the original listing. Identify the examples from your work, studies or volunteering that demonstrate your suitability. State your actual responsibilities and achievements clearly; do not add skills or experience you cannot support.
Check the submission instructions
Use the application route shown above and confirm that the vacancy is still open on the original source. Check the closing date, location, reference number and any requested document format before submitting. If a detail is missing here, consult the employer’s advert rather than assuming it is optional.
Prepare the documents requested
Keep your CV contact details current and tailor your profile to this opportunity. Include supporting documents only as requested by the employer. Check whether the employer requires an online profile, a cover letter or answers to screening questions. Complete required fields accurately and review attachments before sending.
Check the opportunity-specific conditions
Consider the practical details of the advertised position as well as its title. Check the stated workplace, schedule and employment arrangement on the employer’s page before deciding whether to apply. If salary or working hours are not advertised, treat them as unconfirmed rather than relying on estimates from similar roles. Where the source provides an enquiries contact, use it to clarify the advert; send applications only to the designated submission destination.
Explain how your experience fits
Read the responsibilities alongside the requirements before editing your CV. For each relevant skill, choose a concrete example that explains what you did, the setting in which you did it and the result. Use dates and qualification names consistently across your CV and application form. If you are applying for an early-career opportunity, relevant projects, practical training and volunteering can help explain your experience, but should be labelled honestly rather than presented as paid employment.
Keep the strongest relevant information easy to find. A short professional profile, clear section headings and readable bullet points help a recruiter locate your education, skills and experience. Avoid copying every phrase from the advert into your CV. Use the employer’s terminology only where it accurately describes your background. Do not include identity documents or private financial information in a public CV unless the verified application process specifically requests them through a suitable channel.
Review before you submit
Open your final attachments to check that the files are readable, the correct versions are included and your contact details are accurate. Where an application portal is used, check for a confirmation screen or email rather than assuming an upload completed successfully. If the advert requests a reference number in an email subject or application form, copy it exactly from the official advert. Submit through the stated route; sharing a CV in a social-media comment is not a substitute for applying.
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Save a copy of the advert and your submission confirmation. Use Mark as applied to track this opportunity in My Jobs. Verify the destination before sharing personal documents, and investigate requests for payment or sensitive financial information. SpanSam does not decide applications or guarantee interviews.
Prepare your free CVAbout this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.