Sales and Customer Associate- Golden Walk Shopping Centre
Overview
The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards.
Requirements
- Grade 12 / Matric (minimum requirement)
- Minimum 1 years’ retail sales experience
- Customer-facing sales experience within a target-driven environment
- Availability to work shifts, weekends, and public holidays
- Clear credit and criminal record
Responsibilities
- Actively engage customers on the showroom floor to understand their needs and convert interactions into sales
- Demonstrate products effectively, communicating features, benefits, pricing, and promotional offers
- Achieve individual sales targets and productivity expectations
- Deliver a consistently positive, professional, and customer-focused sales experience
- Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes
- Resolve basic customer queries and escalate complex issues
- Maintain strong knowledge of products, categories, pricing, and promotions
- Capture customer orders, documentation, payments, refunds, and credits accurately
- Support basic stock handling activities and maintain high standards of housekeeping
- Adhere to all policies, procedures, quality standards, and internal controls
- Support teamwork and operational requirements
How to apply
Verify before you apply
SpanSam summarises opportunities for easier discovery. Always confirm the closing date, eligibility requirements and submission instructions on the original source before sending personal information or documents.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.