SALES ADMINISTRATION SUPPORT

Overview

The Sales Administration Support role involves providing essential administrative support to business units, focusing on sales tracking, coordinating trade visits, managing expenditures, and collating customer feedback. The position requires effective communication with consumers, order processing, and maintaining accurate sales documentation and records. Additionally, the role emphasizes client relationship management and collaboration with internal teams to ensure smooth operations.

Requirements

• National Matric Certificate (Grade 12/NQF level 4)
• Relevant Regulatory (RE) qualification or in progress Diploma/Degree in Business Administration
• 6-12 months Secretarial/Administrative experience
• 6-12 months CRM experience
• Proficiency in Microsoft Excel for data entry, maintaining accurate records, and generating operational reports
• Ability to use Excel for data analysis, identifying trends, and supporting decision-making
• Competency in creating and maintaining spreadsheets, including the use of basic formulas, formatting, and organization of large datasets
• Communication skills (verbal & written)
• Financial management skills
• Planning & organising skills
• Time management
• Attention to details
• Advanced proficiency in the MS Office Suite
• Strong working knowledge of MS Excel for data capturing, creating reports, and analyzing performance data

Responsibilities

• Queue Management
• Effective administration and reporting on hosting activity
• Liaise with consumers and influence sales
• Order Processing
• Sales Documentation, Record Keeping, Reporting & Analysis
• Customer Support & Communication
• Coordination with Internal Teams
• Inventory and Stock Management
• Data Entry & CRM Management
• Client Relationship Management
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritize, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

How to apply

Apply on source site