Senior Groups & Incentives Travel Designer
Wilderness
Overview
Wilderness is seeking a Senior Groups & Incentives Travel Designer with a strong MICE and specialist group focus to curate extraordinary incentive and group travel experiences across Southern and East Africa. This role requires a consultative mindset, strong logistical capability, and the ability to manage complex group movements while maintaining exceptional service levels and margin integrity.
Requirements
- Matric with Mathematics (Standard Grade or higher)
- Tertiary qualification in Travel & Tourism, Hospitality, or a related field (advantageous)
- 6–10 years’ experience in a senior Groups, Incentives, or MICE travel design / reservation’s role
- Proven experience managing group logistics, complex itineraries, and high-value clients
- Strong working knowledge of Tourplan and Microsoft Office
Responsibilities
- Design and deliver bespoke group, incentive, and MICE itineraries
- Translate client briefs into creative, well-structured programs
- Identify and implement value-adds and upselling opportunities
- Provide prompt, professional, and solutions-driven service to trade partners
- Build and maintain strong, trust-based relationships with key agents and MICE partners
- Manage complex group logistics including rooming lists and movements
- Collaborate closely with Operations Specialists for flawless execution
- Maintain accurate and detailed booking files
- Quote accurately and timeously, ensuring pricing integrity
- Monitor margins and performance metrics
- Maintain in-depth knowledge of Wilderness camps and experiences
How to apply
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