Senior Manager: HR & Corporate Services
Overview
The Senior Manager: HR & Corporate Services will oversee the daily HR administration and ensure the consistent delivery of HR services. The role involves developing, implementing, and maintaining HR policies aligned with labor legislation while monitoring key HR metrics to provide actionable insights. The manager will drive process improvements, ensure compliance with regulations, and act as a trusted advisor to senior leadership regarding people-related strategies.
Responsibilities
- Oversee day-to-day HR administration, policies, and systems to ensure smooth and consistent delivery of HR services.
- Develop, implement, and maintain HR policies, procedures, and governance frameworks aligned with labour legislation and company strategy.
- Monitor HR metrics (turnover, headcount, absenteeism) and prepare regular management reports with actionable insights.
- Drive process improvements and digitisation initiatives to enhance HR efficiency and employee experience.
- Ensure compliance with all statutory and regulatory requirements, including Employment Equity and Skills Development.
- Provide expert guidance on labour law, disciplinary procedures, grievance handling, and workplace conflict resolution.
- Chair or support complex investigations, hearings, and consultations, ensuring procedural and substantive fairness.
- Build capability in line management to manage ER matters proactively and ethically.
- Maintain constructive relationships with unions and employee representatives, anticipating and mitigating potential disputes.
- Oversee payroll processes, ensuring accuracy, compliance, and confidentiality of all payroll transactions.
- Partner with Finance to ensure statutory deductions, benefits administration, and reconciliations are accurate and timely.
- Continuously review and improve payroll systems and processes, ensuring alignment with HR data management and reporting needs.
- Resolve payroll-related queries escalated by the HR or Finance teams.
- Act as a trusted advisor to senior leadership, providing expert insights on people-related strategies and risks.
- Build and maintain strong relationships with key internal and external stakeholders.
- Facilitate cross-functional collaboration to ensure alignment between HR initiatives and business objectives.
- Proactively engage with stakeholders to understand their needs, manage expectations, and drive shared outcomes.
- Represent the organisation at industry forums, regulatory engagements, and key talent markets.
- Lead and develop an HR team, fostering a culture of accountability, innovation, and continuous learning.
- Champion diversity, equity, inclusion, and employee well-being initiatives.
- Lead the development and delivery of HR dashboards and analytics to support evidence-based decision-making.
- Analyse workforce data (e.g., headcount, turnover).
How to apply
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