Senior ServiceNow Technical Developer / Consultant (Operational Health & Safety)
Overview
The Senior ServiceNow Technical Developer / Consultant will be responsible for implementing, configuring, and customizing the ServiceNow Operational Health and Safety (OHS) module. This role will focus on digitizing and automating Occupational Health and Safety processes to deliver scalable solutions that enhance compliance and operational efficiency, while ensuring a superior user experience through robust automation.
Requirements
- 5+ years' experience as a ServiceNow Technical Developer or ServiceNow Consultant.
- Strong ServiceNow development, configuration, and administration experience.
- Proven implementation experience with the ServiceNow Operational Health and Safety (OHS) module.
- Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and IntegrationHub.
- Strong JavaScript development skills within the ServiceNow platform.
- Experience with Service Catalog and Service Portal development.
- Experience designing and implementing document approval workflows.
- Experience developing secure contractor-facing portals.
- Strong stakeholder engagement, communication, and business analysis skills.
- Ability to work independently and drive technical delivery in a complex environment.
Responsibilities
- Configure, develop, and implement ServiceNow Operational Health and Safety (OHS) capabilities.
- Design and automate workplace inspection and audit management processes.
- Develop digital inspection checklists, registers, appointment letters, and certificate management workflows.
- Implement automated approval workflows, notifications, and compliance processes.
- Design and develop contractor-facing portals for safety file submission, review, and approval.
- Develop and configure forms, catalog items, workflows, Flow Designer solutions, and business rules within ServiceNow.
- Integrate ServiceNow with relevant enterprise systems where required.
- Support testing, deployment, and production implementation activities.
- Provide technical guidance, documentation, and knowledge transfer to stakeholders and support teams.
- Collaborate closely with business stakeholders to translate Occupational Health & Safety requirements into scalable ServiceNow solutions.
How to apply
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