Site Manager (Security)
CBRE Excellerate
Overview
The Site Manager (Security) is responsible for the effective day-to-day management of site-based security operations, ensuring contractual compliance, disciplined manpower management, proactive risk control, and high-quality client service delivery in line with Excellerate Services Group standards, client SLAs, and statutory requirements.
Requirements
- Grade 12 (Matric) - essential
- PSIRA Registration (Minimum Grade C; Grade B advantageous)
- Minimum 2-4 years’ experience in the security industry
- At least 1-2 years’ experience in a site supervisory role or acting site manager role
- Knowledge of security operations, post instructions and access control procedures
- Working knowledge of the company SOPs and client site requirements
- Basic understanding of Health & Safety procedures and incident reporting
- Computer literacy with working knowledge of MS Word and basic Excel
- Ability to complete reports and maintain site documentation
- Good verbal and written communication skills (English; additional local language advantageous)
- Basic people supervision and staff coordination skills
- Ability to follow instructions and escalate matters appropriately
- Good reporting and record-keeping ability
- Strong sense of discipline, integrity, and professionalism
- Ability to handle client interaction at site level professionally
Responsibilities
- Supervising security officers on site and ensuring all posts are manned according to the roster and post instructions
- Reporting any shortages, late arrivals, or deployment issues immediately to the Key Accounts Manager
- Monitoring attendance, timekeeping, and conduct of security officers on site in line with the Company Code of Conduct
- Escalating disciplinary issues and supporting investigations as instructed by management
- Coordinating the immediate site response to incidents and ensuring incidents are logged accurately in the occurrence book
- Escalating incidents and submitting reports to management within required timeframes
- Reporting any workplace injury, accident, or health and safety incident immediately to management in line with company procedures
- Day-to-day communication with the client regarding site issues and operational matters
- Referring complaints, service concerns, and requests for changes to management for action
- Checking access control registers daily to ensure entries are completed correctly and legibly
- Reporting irregularities and submitting exception information to management
- Checking that issued equipment and uniforms are worn correctly and are serviceable on site
- Reporting equipment shortages, defects, or losses to management for corrective action
- Conducting after-hours site visits, standby duties, and responding to urgent operational calls when required
- Attending meetings or providing telephonic support on rest days
How to apply
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