Store Specialist: Beauty- Clinique: Flexi 40 - Limited Period Employment
Overview
Join Woolworths as a Store Specialist in Beauty and become part of a dynamic team committed to delivering outstanding customer experiences. You will play a key role in providing expert advice and personalized service in a specialized beauty environment.
Requirements
- Minimum Grade 12 or equivalent qualification
- Relevant retail or FMCG experience
- Flexible availability for various shifts
- Effective communication skills for customer and team interaction
- Intermediate planning, organizing, and detail orientation competencies
- Strong customer service focus with problem-solving abilities
- Demonstrated honesty, reliability, and ethical conduct
- Proficient selling skills to engage and assist customers
- Comprehensive product knowledge in the beauty category
- Ability to work cooperatively within a team environment
Responsibilities
- Deliver exceptional customer service by greeting and engaging customers warmly, identifying their needs, and providing expert advice.
- Manage client relationships by sourcing new customers and maintaining an existing base to foster loyalty and repeat business.
- Achieve sales and unit targets through effective selling techniques, offering suitable product alternatives and solutions.
- Ensure effective stock management by monitoring stock levels, assisting with timely product launches, stock rotation, and reporting stock movement.
- Maintain operational excellence by keeping the sales floor and back areas hygienic, safe, organized, and aligned with company standards.
- Demonstrate comprehensive product knowledge to advise customers accurately and elevate their shopping experience.
- Minimize shrinkage by adhering to security protocols, reporting suspicious activities, and enforcing a buddy system.
- Exhibit personal leadership by adhering to attendance, dress code, and timekeeping policies, while actively participating in team meetings and initiatives.
- Collaborate effectively within a team environment, supporting colleagues and contributing to overall departmental success.
How to apply
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