Supervisor: Administration (Service) | Motus Daimler Trucks Germiston
Overview
The Service Admin Supervisor plays a crucial role in overseeing the administrative functions of the service department, ensuring efficient operations and superior customer service.
Requirements
- Proven experience in an administrative or supervisory role, preferably within a service-oriented environment.
- Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
- Excellent communication skills, both verbal and written.
- Demonstrable experience with administrative software and tools, including customer relationship management (CRM) systems.
- Strong problem-solving skills.
- Ability to work collaboratively in a team environment while demonstrating leadership qualities.
Responsibilities
- Supervise and support the administrative staff within the service department.
- Coordinate the scheduling and dispatching of service personnel to customer sites.
- Maintain accurate records of service requests and client interactions.
- Facilitate training and development for team members.
- Monitor performance metrics and prepare reports.
- Assist in resolving customer complaints and inquiries.
- Collaborate with management to develop and implement administrative policies and procedures.
- Manage inventory related to service tools and supplies.
How to apply
Verify before you apply
SpanSam summarises opportunities for easier discovery. Always confirm the closing date, eligibility requirements and submission instructions on the original source before sending personal information or documents.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.