Receptionist

Overview

Reception Services: Receive telephone calls, messages and direct them to the relevant stakeholders. Welcome, receive and direct clients to the offices of the meetings and provide relevant information when required.

Requirements

• A minimum Grade 12 is required
• Knowledge in reception, switchboard operation and office administration

Responsibilities

• Reception Services: Receive telephone calls, messages and direct them to the relevant stakeholders
• Welcome, receive and direct clients to the offices of the meetings and provide relevant information when required
• Operate office equipment and photocopiers and liaise with internal and external stakeholders
• Maintain and oversee the utilisation of visitor register
• Render effective Reception Services: Monitor and control the movement of employees, visit ors and contractors on the floor
• Confirm host availability before directing visitors to the required floor and escort visitors to the waiting rooms
• Notify relevant staff members of their guests’ arrival and monitor guests’ whereabouts while they are on t he premises
• Answer telephone calls related to meetings, guests on the floor and visitors in the building
• Record staff members’ whereabouts, arrivals and departures when required
• Escorting of Visitors: Escort visitors to 84 consultation or conference rooms
• Notify security at the main reception once visits are completed
• Approach unauthorised persons found on the floor and request security assistance where necessary
• Ensure that visitors do not access restricted workstations or areas
• Maintain Reception Area: Maintain a clean and orderly reception area at all times
• Receive and acknowledge correspondence
• Manage and monitor the electronic booking system
• Answer, screen and direct telephone calls
• Support Floor Representatives during emergency situations
• Arrange and provide refreshments for meetings

How to apply

Apply on source site