Internal Sales Specialist
Epsidon Technology Holdings
Overview
The Internal Sales Specialist is responsible for driving sales growth, supporting partners, and ensuring smooth sales operations from quoting to delivery. This role emphasizes building strong partner relationships, protecting profit margins, delivering excellent service, and facilitating accurate and efficient internal sales processes.
Requirements
- Bachelor’s degree in business, Marketing, Finance, or a related field is advantageous.
- Previous experience in internal sales or commercial support is preferred within the telecommunications/ IT distribution industry.
- Understanding of sales processes, pricing, margins, CRM, and ERP systems.
- Strong communication, organisational, and problem-solving skills.
- Valid driver’s license and reliable vehicle.
Responsibilities
- Generate revenue through quoting, upselling, and cross-selling.
- Identify new business opportunities within existing accounts.
- Support Channel Managers with sales opportunities and pipeline management.
- Convert leads into sales opportunities.
- Assist with onboarding new partners.
- Ensure pricing and margins are accurate.
- Manage discounts according to company guidelines.
- Ensure credit checks are completed before processing orders.
- Support debtors and forecasting processes.
- Process quotes, orders, and vendor registrations accurately and on time.
- Maintain accurate CRM and ERP records.
- Coordinate with warehouse and logistics teams for successful deliveries.
- Resolve order queries and escalate issues when necessary.
- Maintain strong knowledge of vendor products, pricing, promotions, and programs.
- Ensure correct product positioning and alignment with vendor strategies.
- Participate in vendor training and engagement sessions.
- Provide professional and responsive communication to partners and vendors.
- Build strong relationships and ensure a positive customer experience.
- Act as a reliable commercial support contact for partners.
- Contribute positively to team culture and collaboration.
- Support and mentor junior team members where required.
- Complete required product, vendor, and internal training programs.
- Continuously improve sales, system, and commercial skills.
How to apply
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