Admin Manager Retail - iStore City Bowl, Cape Town
Overview
As an iStore Admin Manager you would be responsible for leading teams, providing supportive feedback, and ensuring both team members and customers have a valued experience. Your responsibilities include ensuring that the back of house iStore operations run effectively, efficiently and optimally, and reducing overall risk to the iStore business by adhering to all iStore policies, processes and standard operating procedures (SOP’s).
Requirements
- Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading teams in a complex and high turnover environment
- Retail operations experience and knowledge
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment
- Desire to learn quickly, being agile and nimble whilst thinking strategically
- Proven track record of excellent customer experience
- Proven track record of driving Store targets and results
Responsibilities
- Lead teams and provide supportive feedback
- Ensure effective, efficient, and optimal back of house operations
- Reduce overall risk to the iStore business
- Adhere to all iStore policies, processes and standard operating procedures (SOP’s)
- Enhance operations and review systems and processes on an ongoing basis
How to apply
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