Technical Support Consultant (Retail) - iStore City Bowl, Cape Town
Overview
Provide technical support to iStore customers, through troubleshooting, resolving technical issues and software support. Provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
Requirements
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
- Tenacity, enthusiasm, and urgency
- Conflict Management skills
- Situational Awareness
- Motivated and proactive in seeking learning and development opportunities
How to apply
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