Barista (LL)
Overview
Tsebo Beverages is seeking a skilled Barista to join our team in Pretoria. This position requires working independently while delivering outstanding customer service.
Requirements
- National Senior Certificate
- 3-5 years experience in a similar role
- Valid driver's license
- Good communication skills
- Ability to use simple arithmetic, follow directions, remember orders, read, and write
- Ability to work as part of a team or independently
- Stamina to work 45-50 hours per week
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Knowledge of coffee brewing techniques and equipment maintenance
Responsibilities
- Craft a variety of coffee, tea, and specialty drinks according to customer preferences and company recipes
- Ensure consistency in taste and presentation of all beverages
- Experiment with new recipes and seasonal drinks to enhance the menu
- Greet customers warmly and create a friendly, welcoming atmosphere
- Take accurate orders and provide information about the menu, including ingredients and potential allergens
- Offer personalized recommendations based on customer preferences and feedback
- Process payments efficiently, including cash, credit card, and mobile transactions
- Handle customer inquiries and resolve any issues related to orders or payments
- Maintain accurate cash register balances and report discrepancies to management
- Regularly clean and sanitize the work area, including counters, machines, and seating areas
- Follow health and safety guidelines to ensure a hygienic environment
- Dispose of waste properly and manage recycling efforts
- Monitor inventory levels and restock supplies as needed
- Ensure all ingredients are fresh and stored correctly
- Place orders for new stock and manage deliveries
- Perform routine checks and maintenance on brewing equipment to ensure optimal performance
- Troubleshoot and report any equipment issues to management
- Keep equipment clean and in good working order
- Prepare and serve food items such as sandwiches, pastries, and cookies
- Ensure food items are fresh and presented attractively
- Follow food safety guidelines and manage food storage
- Adhere to all health and safety regulations, including proper food handling and sanitation practices
- Stay updated on company policies and procedures
- Participate in regular training sessions to maintain high standards of service
How to apply
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