CHIEF IMMIGRATION OFFICER: GROBLERSBRIDGE: PORT OF ENTRY
Overview
The successful candidates will be expected to perform immigration law enforcement, client and customer service, risk and compliance, stakeholder relations, and maintain knowledge of relevant laws and regulations.
Requirements
- Grade 12 National Senior Certificate
- Undergraduate qualification at NQF 6 as recognised by SAQA in a Social Science/Law/Security studies/Public Administration
- 3 years at supervisory/Specialist/Professionals in customer care services or immigration services
- Flexibility in working hours
- Valid driver’s License
Responsibilities
- Assist in planning and coordinating the activities of the immigration unit
- Implement policies and procedures related to immigration and border control
- Supervise and provide guidance to immigration officers
- Ensure compliance with immigration laws and regulations
- Liaise with other law enforcement agencies and stakeholders
- Prepare reports and maintain records of immigration activities
- Handle escalated cases and make decisions on complex immigration matters
- Respond to customer requests within established parameters and time frames
- Ensure that the Immigration legislature and approved protocols are enforced
- Assist with the submission of mandatory reports and information
- Track commitments, report deadlines and manage follow-ups
- Process all documentation according to BMA policies and procedures
- Assist in identifying and adhering to fraud controls and risk prevention principles
- Maintain quality risk management standards
- Establish and maintain relationships with intelligence agencies and stakeholders
- Represent and participate in BMA’s committees and task teams
- Take the lead in industry-related forums, conferences, and workshops
How to apply
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