CHIEF IMMIGRATION OFFICER: NAKOP: PORT OF ENTRY
Overview
The successful candidates will be expected to perform various duties related to immigration law enforcement, client and customer service, risk and compliance, stakeholder relations, and knowledge of relevant laws and regulations.
Requirements
- Grade 12 National Senior Certificate
- Undergraduate qualification at NQF 6 as recognised by SAQA in a Social Science/Law/Security studies/Public Administration
- 3 years at supervisory/Specialist/Professionals in customer care services or immigration services
- Flexibility in working hours
- Valid driver’s License
Responsibilities
- Assist in planning and coordinating the activities of the immigration unit
- Implement policies and procedures related to immigration and border control
- Supervise and provide guidance to immigration officers
- Ensure compliance with immigration laws and regulations
- Liaise with other law enforcement agencies and stakeholders
- Prepare reports and maintain records of immigration activities
- Handle escalated cases and make decisions on complex immigration matters
- Respond to customer requests within established parameters and time frames
- Ensure that the Immigration legislature and approved protocols are enforced
- Assist with the submission of mandatory reports and information
- Co-ordinate and compile the department’s monthly and quarterly reports
- Track commitments, report deadlines and manage follow-ups
- Process all documentation according to BMA policies and procedures
- Assist in identifying and adhering to fraud controls and risk prevention principles
- Support and provide evidence to all internal and external audit requirements
- Maintain quality risk management standards
- Establish and maintain relationships with intelligence agencies and stakeholders
- Represent and participate in the BMA’s committees and task teams
- Take the lead in industry-related forums, conferences, and workshops
How to apply
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