IT Manager
Raubex
Overview
Raubex Infra is seeking an experienced IT Manager to lead the reliable, secure and cost-effective delivery of information technology services across Raubex Infra. The successful candidate will provide leadership across IT operations, infrastructure, cybersecurity, service delivery, business systems, vendor management and technology projects.
Requirements
- Grade 12 / National Senior Certificate (Matric), or equivalent
- Relevant tertiary qualification in Information Technology, Computer Science, Information Systems or a related field
- Minimum 8 years of progressive IT experience across technical support, infrastructure, networks, systems or cloud services, including at least 3 years in a supervisory or management capacity
- Demonstrated experience in IT service delivery, cybersecurity, business continuity, budgeting, vendor management and project implementation
- Practical experience supporting Microsoft 365, Windows, Exchange, Active Directory, identity, Intune and endpoint management
- Experience with server, virtualisation, LAN/WAN, fibre, wireless and remote-site connectivity environments
- Working knowledge of backup, disaster recovery, information security, data protection and IT risk management
- Experience with automation and scripting, including PowerShell and Microsoft Power Platform
- Practical exposure to AI-assisted tools, modern workplace technologies, data analysis and reporting
- Valid driver’s licence and willingness to travel to sites and provide after-hours support when required
Responsibilities
- Develop and execute an IT operational plan aligned with company priorities, approved budgets, risk requirements and digital transformation objectives
- Establish and maintain IT policies, standards, procedures, service levels and governance controls across sites and business units
- Advise senior management on technology risks, opportunities, investment priorities and the business impact of proposed solutions
- Oversee the availability, performance and lifecycle management of end-user computing, servers, networks, connectivity, cloud services, communications and site infrastructure
- Ensure Helpdesk requests are prioritised, assigned, escalated and resolved within agreed service levels
- Lead the implementation and continuous improvement of cybersecurity controls
- Ensure backups are monitored and tested, and maintain disaster recovery and IT continuity plans for critical systems and sites
- Coordinate the response to IT incidents and security events
- Oversee the support and continuous improvement of Microsoft 365, endpoint management, SaaS platforms and other core business systems
- Partner with operational and support functions to improve digital workflows
- Identify and implement automation opportunities using PowerShell, Power Automate, Power Apps and other tools
- Use AI-assisted tools to improve support, documentation, reporting and decision-making
- Lead, support and develop the IT Technician
- Prepare and manage IT operating and capital budgets, procurement, software licensing, supplier contracts and vendor performance
- Maintain effective control over IT assets, stock, warranties, equipment and lifecycle planning
- Plan and oversee IT projects, upgrades and implementations
- Maintain accurate technical documentation, inventories, support procedures, network diagrams and configuration records
How to apply
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