Junior Administrator - ACDC Express (Hermanus)
ACDC Dynamics South Africa
Overview
ACDC Express in Hermanus is seeking a reliable, organized, and customer-focused Junior Administrator to assist with customer accounts, credit-related administration, record keeping, and general branch support. The ideal candidate will be detail-oriented and thrive in a busy retail and customer service environment.
Requirements
- Grade 12 / Matric certificate.
- Previous experience in an administrative, accounts, debtors, creditors or customer service support role will be advantageous.
- Basic understanding of customer accounts, invoices, credits and filing processes.
- Computer literate, with working knowledge of Microsoft Office, especially Excel and Word.
- Experience working on an accounting, POS or ERP system will be advantageous.
- Good written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to work under pressure and manage multiple tasks.
- Reliable, punctual and professional.
- Must be able to commute to the Hermanus branch.
Responsibilities
- Assist with the administration of customer accounts, including accurate capturing, updating and filing of account information.
- Support the processing and follow-up of credit notes, returns, account queries and related documentation.
- Ensure customer invoices, credit paperwork and supporting documents are completed, checked and filed correctly.
- Liaise professionally with customers regarding account and credit queries, escalating matters where required.
- Assist the branch team with general administrative duties, including data capturing, filing, scanning and document control.
- Maintain accurate records and ensure all documentation is handled in line with company procedures.
- Support sales, counter and accounts staff with administrative follow-ups where needed.
- Assist with resolving discrepancies by checking invoices, delivery notes, credit requests and customer information.
- Provide friendly and efficient service to internal teams and customers.
- Ensure confidentiality and accuracy when handling customer and financial information.
How to apply
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