Lead Airline Digital Solutions Architect (iOCOOO167)
Overview
The Lead Airline Digital Solutions Architect is accountable for the end-to-end architecture, technical integrity and delivery alignment of the organisation's customer-facing and operational digital platforms. The resource must translate airline business outcomes into secure, resilient and supportable solutions across the organisation, Amadeus and partner ecosystems while remaining sufficiently hands-on to guide implementation and resolve complex production issues.
Requirements
- A minimum of 15 years' experience in enterprise software engineering, solution delivery or technology leadership.
- A minimum of 10 years' demonstrable experience in airline or travel technology, including direct delivery of airline digital commerce or passenger-service integrations.
- At least 5 years' experience performing solution architecture, enterprise architecture or technical design authority responsibilities for business-critical platforms.
- Demonstrable experience leading backend, API and middleware delivery for a large airline website or comparable airline digital platform.
- Demonstrable experience coordinating multidisciplinary and distributed delivery teams, including on-site, remote and vendor resources.
- Hands-on experience with airline shopping, booking, PNR servicing, payment, check-in, loyalty, ancillary, notification or baggage-related journeys.
- Proven experience integrating Amadeus Altéa and/or comparable passenger service systems using REST, SOAP, Self-Service or enterprise airline APIs.
- Demonstrable experience in the architecture of Java/Spring-based services, API-led integration, microservices and containerised workloads on AWS and Kubernetes/EKS.
- Experience with Agile delivery, DevOps practices, technical assurance, code-quality governance and production support.
- Scrum or Agile certification is advantageous.
- A Bachelor's degree in Information Technology, Information Systems, Computer Science or a closely related discipline; an equivalent NQF Level 8 qualification may be considered.
Responsibilities
- Own current-state, transition and target architecture for flysaa.com and related digital channels.
- Lead solution design for integrations with Amadeus Altéa, RefX, airline web services, payment providers, loyalty platforms, Star Alliance services and other third-party or internal systems.
- Provide architecture and technical governance for Java/Spring Boot microservices, REST and SOAP APIs, middleware, web applications, mobile applications, caching, messaging and data integrations.
- Shape organisation's airline-retailing roadmap.
- Define cloud and hybrid architecture for AWS-hosted applications.
- Establish non-functional requirements covering availability, response time, throughput, data protection, auditability, accessibility, supportability and recovery objectives.
- Chair or participate in design authority reviews; produce solution architecture documents, interface specifications, architecture decision records, sequence diagrams and deployment views.
- Lead technical planning and delivery across internal teams, systems integrators, offshore developers, SaaS providers and airline technology vendors.
- Support technical due diligence, effort estimation, procurement evaluations, vendor challenge sessions and acceptance of third-party solution designs.
- Provide escalation leadership for critical incidents, cross-system defects and performance or integration failures.
- Maintain architecture standards and ensure that security, privacy, PCI DSS, POPIA and company governance obligations are reflected in designs and implementation.
- Coach technical leads and engineers and ensure structured knowledge transfer to company personnel and appointed service providers.
How to apply
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