Online Senior Product Designer
Overview
The Online Senior Product Designer is a hands-on design specialist responsible for delivering high quality, customer led experiences across Woolworths Online (App and Web). This role combines expert execution with leadership through influence, owning end-to-end experience design on priority journeys, shaping experience quality standards, and partnering closely with Product, Engineering, CRO, Research, Trade and Marketing to deliver measurable customer and commercial outcomes.
Requirements
- 8–10+ years’ experience in Product Design, with demonstrated ownership of complex, end-to-end customer journeys.
- Proven ability to deliver high-quality UX and UI in large-scale, cross-functional product environments.
- Strong track record of working with Design Systems, interaction patterns, and experience QA.
- Experience partnering closely with Product, Engineering, CRO, and Research to deliver measurable outcomes.
- Demonstrated ability to lead through influence rather than formal authority.
Responsibilities
- Lead the design of priority customer journeys from problem framing through to final UI delivery.
- Translate VOC, UXR, analytics, and funnel performance into clear problem statements, design hypotheses, and prioritised experience opportunities.
- Produce high-quality design outputs including flows, IA, wireframes, prototypes, interaction models, microcopy guidance, and build-ready UI.
- Deliver strong interaction design and UI craft across platforms, with consideration for accessibility, edge cases, and platform consistency.
- Apply and strengthen Design System usage to ensure consistency, scalability, and speed of delivery.
- Partner with Product and Engineering to shape customer-led roadmaps and prioritisation decisions.
- Facilitate workshops and co-creation sessions to align on problem definition, constraints, and solution direction.
- Clearly articulate design rationale using evidence, insight, and structured thinking.
- Collaborate with CRO and UXR to ensure a strong golden thread from insight to design, build, measurement, and iteration.
- Partner closely with Product and Engineering to ensure designs are delivered as intended.
- Participate in implementation reviews, QA and release readiness checks.
- Work closely with Product, Engineering, CRO, UXR/VOC, Content, Trade and Marketing to deliver aligned outcomes.
- Support and mentor designers through reviews, critiques, and informal coaching.
- Champion curiosity, pilot new tools and techniques, and scale practices that improve speed, quality, and consistency.
How to apply
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