OPERATIONS MANAGER: LICENSING
Western Cape Gambling & Racing Board
Overview
The purpose of this position is to manage and oversee licensing operations and administration, ensuring the effective utilisation of staff and resources and the efficient, consistent and compliant processing of licensing in accordance with the Western Cape Gambling and Racing Act, 1996 (Act 4 of 1996), and applicable regulations, policies and procedures.
Requirements
- A Bachelor’s Degree (NQF Level 7) in Auditing, Business Management, Law or Operations and Project Management.
- Five years’ relevant experience or more in a management position within a regulatory environment.
- A valid Code B driver’s licence.
- Fluency in at least two of the three official languages of the Western Cape.
- Advanced computer literacy in MS Word, Excel and Outlook.
Responsibilities
- Oversee and manage the end-to-end licensing process.
- Oversee and manage the implementation of a functional framework for licensing operations.
- Lead and manage the Licensing team.
- Develop and implement operational plans, procedures and process improvements.
- Oversee the quality and consistency of licensing assessments, investigations and recommendations.
- Ensure the integrity and proper management of licensing records and systems.
- Manage relationships and communication with applicants, licence holders, industry representatives and internal stakeholders.
- Identify, assess and monitor risks relating to licensing operations.
- Oversee site inspections.
How to apply
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