Operations Manager ( Spur Corp)
Overview
The Operations Manager is responsible for driving the sustainable growth, profitability, and operational excellence of the Panarottis franchise network. This role provides strategic operational support, financial guidance, and performance management to franchisees, ensuring the consistent delivery of quality service, hygiene, and compliance standards. The incumbent also seeks to maximize franchise profitability through effective coaching, business analysis, operational audits, and managing marketing executions, contributing to the brand's competitive advantage in the casual dining market.
Responsibilities
- Attend Operations meetings to discuss status reports and action plans to improve store turnover and standards.
- Monitor branded product off takes and Central Kitchens off takes.
- Ensure timeous collection of debtors and franchisee fees by the 15th of each month.
- Conduct monthly financial analyses and provide guidance on improving net profit for franchisees.
- Assist in the compilation of budgets and cash flows.
- Ensure relevant in-store strategies and marketing plans are implemented.
- Train management, casuals, and staff using available training materials.
- Attend bi-monthly management meetings with owners to develop action plans for improvement.
- Utilize management tests and mystery shopper reports as necessary.
How to apply
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.