Outbound Sales Consultant: (Funeral Sales) - Midrand
Vacancy at a glance
Confirm details and submission instructions on the original advert.
Overview
The Outbound Sales Agent is responsible for actively reaching out to prospective and existing customers to promote products/services, generate qualified leads, and close sales. This role requires a proactive, results-driven professional with strong communication skills and a track record of meeting or exceeding sales targets.
Requirements
- Minimum of 12 months (1 year) of proven experience as an outbound sales representative, call centre agent, or telemarketer.
- Grade 12 / Matric.
- Excellent verbal communication, active listening, objection handling, and persuasive closing skills.
- Proficiency in CRM software, basic Microsoft Office tools, and efficient data entry with high accuracy.
- High resilience, self-motivation, goal orientation, and a professional phone demeanour.
Responsibilities
- Perform cold and warm outbound calls to prospective clients, convert leads into active customers, and identify cross-selling or upselling opportunities.
- Maintain an accurate record of all sales activities, customer interactions, and follow-ups in the CRM database.
- Clearly articulate product features, benefits, and value propositions while addressing customer objections with empathy and professional negotiation skills.
- Consistently meet or exceed daily call volume KPIs, talk time metrics, lead qualification targets, and monthly sales quotas.
- Stay up to date on company offerings, industry trends, and competitor products to effectively pitch solutions to clients.
- Follow internal sales scripts, FAIS regulatory guidelines, compliance protocols, and data privacy regulations during all customer communications.
Prepare for this opportunity
SpanSam guidance · Practical advice based on this listing, not additional employer requirements.
Match your background to the requirements
Compare the qualification named in the requirements with your completed studies. Use the exact qualification title and completion date in your CV. If your studies are still in progress, say so clearly. Check the source before assuming that a different qualification will be accepted.
Check the type and length of experience requested. Make relevant roles easy to find with consistent start and end dates, then explain your own responsibilities. Label internships, practical training and volunteering accurately so the recruiter can distinguish them from other employment.
Use the duties to tailor your CV
For Outbound Sales Consultant: (Funeral Sales) - Midrand, use the responsibilities above to decide which examples deserve space in your application. Choose a relevant task or project, explain what you personally did and describe the outcome. Use a measurable result where you have one, without inventing figures or sharing confidential information.
You do not need to repeat the whole advert in your CV. Help the reader connect your evidence to the advertised work. If you have not performed a duty before, describe relevant learning or transferable experience honestly rather than presenting it as a task you have already done.
Plan your submission
Check the original application page before preparing your final submission. If it uses a portal, review the required fields and file formats, complete each required step and look for a submission confirmation. Uploading a CV or creating a profile may be only part of the process.
Before applying, consider the advertised workplace and employment arrangement. Check any practical conditions that affect your availability with the employer rather than relying on another vacancy with a similar title.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.