Retail Manager - Richmond Park Cape Town
ACDC Dynamics South Africa
Overview
The Retail Manager plans and directs the day-to-day operations of the Branch. Develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.
Requirements
- Minimum 5 years managing a retail store
- Preference will be given to candidates with electrical knowledge and experience
- Qualification in Business Administration, Retail Management or similar will be advantageous
- Experience in Accpacc or similar computer packages will be advantageous
Responsibilities
- Manage retail staff, including floor staff and cashiers
- Meet financial goals by analysing variances and initiating corrective actions
- Ensure pricing is correct
- Work on store displays
- Attend trade shows to identify new services and products
- Recruit, coach, counsel, discipline, and train employees
- Evaluate self-on-the-job performance and other staff
- Identify market trends that appeal to customers
- Ensure products are clean and ready to be displayed
- Approve contracts with store vendors
- Maintain inventory and ensure items are in stock
- Ensure promotions are accurate and in tune with company’s standards
- Utilize computers to record sales figures for data analysis and forward planning
- Ensure health and safety measures are met
- Organize and distribute staff schedules
- Preside over staff meetings
- Motivate and encourage retail sales staff to achieve sales targets
- Handle customer complaints, issues, and questions
How to apply
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