Retail Store Assistant - Montana
Overview
The main purpose of this role will be to assist with the overall management of the store to ensure operational and administrative duties are performed as per the standard policy and procedure.
Requirements
- Grade 12 / Matric
- Basic computer skills (Word, Excel and Outlook)
- SAP
- Retail experience
Responsibilities
- Manage and report all customer complements and complaints to management
- Establish a professional relationship with customers
- Ensure all customer stock queries are dealt with and resolved
- Maintain effective external communication with customers
- Assist customers with any enquiries and refer them to appropriate departments
- Adhere to the customer turnover per hour rate as per company benchmark
- Manage the shorts and overs at the point of sale, including the floats
- Manage refund and return transactions
- Ensure that back shopping and returned goods are handled correctly
- Verify and review deliveries and invoices for total accuracy
- Assist the Receiving Manager in preparing and logging Distribution Centre claims
- Manage and control high risk stock
- Prepare the run reconciliation on a daily basis
- Prepare, order and receive the branch change requirements
- Maintain effective liaison between relevant parties
- Maintain effective document control including float, petty cash, cash on hand
How to apply
Verify before you apply
SpanSam summarises opportunities for easier discovery. Always confirm the closing date, eligibility requirements and submission instructions on the original source before sending personal information or documents.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.