Senior Infrastructure Demand Management Server Coordinator
Nexio
Overview
The Senior Infrastructure Demand Management – Server Lead is accountable for end‑to‑end ownership and governance of server infrastructure demand across physical, virtual, and cloud environments. The role provides senior technical and service leadership to ensure that infrastructure demand is optimally planned, prioritised, governed, and delivered in alignment with business strategy, client commitments, security standards, and service management frameworks.
Requirements
- Grade 12 Diploma or Degree in Information Technology, Computer Science, or related discipline
- 10–15 years’ experience in enterprise ICT infrastructure, with demonstrated senior accountability
- 5+ years’ experience operating in complex, multi‑stakeholder delivery or project environments
- ITIL Foundation certification (required); ITIL Intermediate or equivalent advantageous
- Proven experience across server hardware, operating systems, storage, and networking
- Enterprise‑scale exposure to hybrid and cloud infrastructure environments
Responsibilities
- Own and govern the server infrastructure demand pipeline across physical, virtual, and cloud platforms.
- Translate approved demand into standardised, scalable build architectures and demand artefacts for execution by infrastructure engineering teams.
- Provide senior operational leadership across the full lifecycle of infrastructure requests, from demand intake to production handover.
- Own the accuracy, integrity, and auditability of server configuration items within the CMDB.
- Ensure all server infrastructure demand complies with organisational security, risk, and regulatory requirements prior to production release.
- Produce executive‑level reporting on infrastructure demand trends, delivery performance, capacity constraints, and risk exposure.
How to apply
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