Social Media & Content Manager
Vacancy at a glance
Confirm details and submission instructions on the original advert.
Overview
A popular South African lifestyle brand that specializes in manufacturing and distributing vapes, vaporizers, and smokeless nicotine alternatives, is seeking a Social Media & Content Manager.
Requirements
- Matric plus a Diploma, Degree, or recognized certificate in Marketing, Communications, Digital Media, or equivalent experience.
- Minimum 3 years' hands-on brand social media management, including at least 1 year personally owning content calendars and publishing across 3+ platforms.
- Confident short-form video shooting and editing (CapCut, InShot, Premiere Rush, etc.), product photography, and adaptable copywriting.
- Hands-on experience administering Meta Business Suite / TikTok Business accounts (roles, 2FA, asset management).
- Experience running scheduled B2C email marketing (e.g., Mailchimp, Klaviyo) and building Excel/Google Sheets reports with UTM tracking.
- Willingness to strictly enforce age-restriction regulations.
- Understanding that all accounts and assets remain company property.
Responsibilities
- Own a monthly social content calendar per brand/platform.
- Create and publish content, manage account credentials, enforce community standards, coordinate influencers, run email and AI responders, and report monthly on KPIs.
- Administer all social, business-manager, and ad accounts under company details.
- Maintain an access register and conduct quarterly access audits.
- Secure brand handles for new brands/markets ahead of time.
- Monitor comments/DMs/chat and supervise AI-first response workflows.
- Apply age-gating and strict compliance rules for vaping content.
- Shortlist creators against campaign briefs and coordinate written agreements.
- Review content before it goes live and enforce vaping rules.
- Maintain a log tracking reach, engagement, discount code usage, and ROI.
- Plan and execute POPIA-compliant scheduled marketing emails.
- Audit AI conversations weekly and update the knowledge base.
- Deliver monthly performance reports per brand/platform.
How to apply
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.