Spitz - Store Manager - Riverwalk, Potchefstroom
Overview
As the Store Manager, you will inspire your team, elevate service standards, and drive sales success while delivering an exceptional customer journey and ensuring operational and sales excellence.
Requirements
- Minimum of 5 years’ retail experience
- At least 12 – 18 months of management experience in a retail environment
- Matric / Grade 12 (essential)
- Tertiary Retail Qualification (advantageous)
Responsibilities
- Cultivate a service-driven culture, ensuring customers receive a world-class experience
- Implement action plans based on mystery shopper feedback
- Build strong relationships with customers and maintain a loyal client base
- Provide in-store coaching and continuous training
- Recruit, mentor, and develop a high-calibre retail team
- Monitor daily sales performance and ensure team contribution to store targets
- Analyse the income statement and manage expenses
- Maintain optimal stock levels
- Ensure compliance with in-store controls and visual merchandising standards
- Deliver on key metrics, including trading density and basket size
How to apply
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