(Readvertisement) Internal Advert - IT Support Technician I Hardware
Overview
To respond to users’ needs for hardware technical support, providing professional, efficient and accurate responses to enable university staff with their IT needs and ensure financial sustainability of maintaining equipment.
Requirements
- Grade 12
- 2 years’ relevant experience in an IT equipment support environment
- Experience troubleshooting, diagnosing and problem-solving equipment and software issues
- Experience in a Windows user support environment using Microsoft Office 365 and Google Workspace
- Experience working in a team environment with escalation of open tickets
- Experience with an electronic ticket tracking system for user IT support queries
- At least 6 months working with and repairing computer components in an IT service environment
How to apply
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