Aftermarket Sales Manager
Fermel
Overview
The Aftermarket Sales Manager is responsible for driving revenue growth and client satisfaction through the strategic sale of aftermarket products and services. This role includes leadership over aftermarket sales functions, client relationship management, contract negotiation, and ensuring legal and commercial compliance in aftermarket engagements.
Responsibilities
- Develop and execute short- and long-term sales strategies for the aftermarket division
- Drive customer retention, upselling, and penetration into new accounts
- Achieve or exceed annual sales targets, profit margins, and market share goals
- Lead all commercial discussions, including pricing, terms, and service levels
- Draft, review, and negotiate aftermarket sales contracts
- Collaborate with legal teams to manage contractual risks
- Maintain records of contracts and ensure post-sale compliance with terms
- Manage relationships with key accounts, distributors, and service partners
- Conduct client visits, site assessments, and service quality evaluations
- Identify client-specific aftermarket needs and provide tailored solutions
- Act as the main escalation point for contract performance and customer satisfaction
- Lead, mentor, and coach a high-performing aftermarket sales team
- Conduct regular sales reviews and ensure ongoing performance improvement
- Identify skills gaps and implement training and development plans
- Coordinate with Product Support, Legal, Engineering, Finance, and Logistics teams
How to apply
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