Dispatch & Collections Supervisor (Late Shift)- Johannesburg

Overview

The successful candidate will be responsible primarily for supervision of the late shift to ensure the accurate and successful distribution of BCE products to BCE customers within the stipulated time limits, whilst ensuring high standards are maintained with regard to the implementation of standard operating procedures to limit unnecessary inefficiencies and stock losses. This position is responsible for resolving personnel, organisational and equipment problems during the late shift.

Requirements

• Grade 12 (or equivalent)
• Relevant Bachelor's Degree or equivalent combination of a tertiary qualification

Responsibilities

• Assist the Outbound Manager and Late Shift Manager with the general management and supervision of the BCE Late Shift distribution functions.
• Assist the Late Shift Manager to oversee the physical building and its contents during night work hours.
• Communicate regularly with the Late Shift Manager & Warehouse Manager regarding Late Shift Warehouse issues.
• Recommend manpower need based upon work volume.
• Ensure that operating expenses are kept at a minimum.
• Communicate with all departments on information necessary to ensure maximum productivity with minimal errors.
• Regularly inspect facility for safety hazards and either resolve them or report them.
• Accountable for maintaining the physical condition of the warehouse and its equipment during the late shift.
• Prepare and compile reports on employee accidents, equipment problems and employee relation matters.
• Evaluate all shrink issues on late shift and recommend necessary changes for improvement.
• Assist the Late Shift Manager to coach, mentor, develop and train direct reports.
• Assist the Late Shift Manager in selection and hiring of new employees.
• Assist the Late Shift Manager to schedule, assign, delegate and monitor late shift staff efficiently.
• Coordinate and supervise activities within the Late Shift department.
• Assist the Late Shift Manager to maintain and control the physical condition of the warehouse and supplies.
• Supervise, interact, problem solve and provide direction for daily activities.
• Assist the Late Shift Manager to develop, supervise, measure, and drive inventory control methods.
• Assist the Late Shift Manager to manage and supervise the recording and coordination of the flow of stock.
• Actively participate in regular stock takes and cycle counts.
• Assist the Late Shift Manager to ensure that response times are achieved and maintained on customer inquiries.
• Take initiative and action to respond, resolve and follow up regarding customer service issues.
• Ensure the implementation and adherence to standard operating procedures within the late shift department.
• Ensure goods are accurately picked, packed and loaded into dispatch bays.
• Ensure the safety and security of all BCE assets.

How to apply

Apply on source site