Dispatch Supervisor (Day Shift)- Johannesburg
Overview
The successful candidate will be responsible primarily for supervision of the outbound day shift to ensure the accurate and successful distribution of BCE products to BCE customers within the stipulated time limits, whilst ensuring high standards are maintained with regard to the implementation of standard operating procedures to limit unnecessary inefficiencies and stock losses. This position is responsible for resolving personnel, organisational and equipment problems during the day shift.
Requirements
- Grade 12 (or equivalent)
- Relevant Bachelor's Degree or equivalent combination of a tertiary qualification coupled with work experience
- Driver's license
- Valid First Aid Certificate (highly beneficial)
- OHSA trained
- Forklift Certification (Highly beneficial)
- Computer literate (Microsoft Office Package), SAP, Qwix (preferred)
- Supervision experience preferable in warehouse operations
- General warehouse experience
- Experience in conducting disciplinary hearings, coaching and mentoring of direct reports and performance management of direct reports
- Logistics management experience
- Excellent knowledge of administrative systems and procedures
- Business acumen and good understanding of business processes and functions
- Experience with a comprehensive WMS and WMS driven processes
Responsibilities
- Assist the Outbound and Day Shift Manager with the general management and supervision of the BCE Day Shift distribution functions
- Communicate regularly with Warehouse, Outbound and Day Shift Manager regarding Day Shift distribution issues
- Recommend manpower need based upon work volume
- Ensure that operating expenses are kept at a minimum
- Communicate with all departments on information necessary to ensure maximum productivity with minimal errors
- Regularly inspect working areas for safety hazards
- Prepare and compile reports on employee accidents, equipment problems and employee relation matters
- Evaluate all shrink issues during the day shift and recommend necessary changes for improvement
- Assist the Day Shift Manager to hire, coach, mentor, develop and train direct reports
- Assist the Day Shift Manager to schedule, assign, delegate and monitor day shift staff efficiently
- Coordinate and supervise activities within the Day Shift department
- Assist the Day Shift Manager to maintain and control the physical condition of the warehouse and supplies
- Supervise, interact, problem solve and provide direction for daily activities
- Assist the Day Shift Manager to develop, supervise, measure, and drive inventory control methods relating to outbound activities
- Assist the Day Shift Manager to manage and supervise the recording and coordination of the flow of stock between inbound and outbound departments
- Actively participate in regular stock takes and cycle counting
- Oversee the preparation and loading of all trucks for delivery of orders
- Take initiative and action to respond, resolve and follow up regarding customer service issues
- Supervision of the BCE pick and pack function
- Supervision of the BCE drivers
- Assist with the delegation of routes on a daily basis
- Assist with analysis of routes to ensure optimal efficiencies
- Assist with following up on deliveries and errors relating to the BCE fleet
- Assist the Day Shift and Outbound Manager to ensure the safety and security of all BCE assets
How to apply
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