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Revenue Manager: Collections

GBS

KwaZulu-Natal Associate Posted 30 Oct 2026 Closes in 35 days
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Vacancy at a glance

Company / organisation GBS
Location KwaZulu-Natal
Type Associate
Posted 30 Oct 2026
Closing date 5 Dec 2026

Confirm details and submission instructions on the original advert.

Overview

Lead Revenue Excellence. Strengthen Financial Controls. Drive Transformation. Are you a results-driven financial leader with strong expertise in collections, banking operations and revenue assurance? We're looking for an experienced Revenue Manager: Collections to lead our end-to-end collections function, optimise financial processes and drive automation, accuracy and operational excellence.

Requirements

  • Degree in Finance, Accounting, Commerce or a related field.
  • Minimum 5 years' experience in Collections, Reconciliations, Revenue Management or Banking Operations.
  • Proven people management/team leadership experience.
  • Working knowledge of debit order collection cycles and banking submission processes (NAEDO/DebiCheck/EFT).
  • Strong financial reconciliation, revenue accounting and analytical capabilities.
  • Experience with banking platforms, submission files, rejection and resubmission processes.
  • Proficiency in policy administration systems, Excel/reporting tools and reconciliation software.
  • Ability to design financial controls, identify risks and translate collections data into actionable management insights.
  • Understanding of financial services regulations and non-collections policy processes.

Responsibilities

  • Lead, coach and develop a team of 3–4 Revenue/Financial Analysts, managing performance, quality and SLAs.
  • Oversee accurate, timely bank submissions and debit order processing (AEDO, NAEDO, DebiCheck).
  • Manage file validation, banking cut-offs, rejections, resubmissions and banking partner relationships.
  • Ensure accurate daily/monthly reconciliations across collections, bank statements and policy administration systems.
  • Manage failed collections, premium recovery and policy status transitions to minimise revenue leakage.
  • Deliver executive-level financial reporting, revenue insights, forecasting and risk analysis.
  • Strengthen internal controls, audit readiness and regulatory compliance (FAIS/FSCA and POPIA).
  • Drive automation, reduce manual processing and improve collections effectiveness.

How to apply

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