Revenue Manager: Collections
Vacancy at a glance
Confirm details and submission instructions on the original advert.
Overview
Lead Revenue Excellence. Strengthen Financial Controls. Drive Transformation. Are you a results-driven financial leader with strong expertise in collections, banking operations and revenue assurance? We're looking for an experienced Revenue Manager: Collections to lead our end-to-end collections function, optimise financial processes and drive automation, accuracy and operational excellence.
Requirements
- Degree in Finance, Accounting, Commerce or a related field.
- Minimum 5 years' experience in Collections, Reconciliations, Revenue Management or Banking Operations.
- Proven people management/team leadership experience.
- Working knowledge of debit order collection cycles and banking submission processes (NAEDO/DebiCheck/EFT).
- Strong financial reconciliation, revenue accounting and analytical capabilities.
- Experience with banking platforms, submission files, rejection and resubmission processes.
- Proficiency in policy administration systems, Excel/reporting tools and reconciliation software.
- Ability to design financial controls, identify risks and translate collections data into actionable management insights.
- Understanding of financial services regulations and non-collections policy processes.
Responsibilities
- Lead, coach and develop a team of 3–4 Revenue/Financial Analysts, managing performance, quality and SLAs.
- Oversee accurate, timely bank submissions and debit order processing (AEDO, NAEDO, DebiCheck).
- Manage file validation, banking cut-offs, rejections, resubmissions and banking partner relationships.
- Ensure accurate daily/monthly reconciliations across collections, bank statements and policy administration systems.
- Manage failed collections, premium recovery and policy status transitions to minimise revenue leakage.
- Deliver executive-level financial reporting, revenue insights, forecasting and risk analysis.
- Strengthen internal controls, audit readiness and regulatory compliance (FAIS/FSCA and POPIA).
- Drive automation, reduce manual processing and improve collections effectiveness.
How to apply
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