Branch Manager
Overview
OK Furniture, a dynamic division of Africa's largest retailer, Shoprite Group, is seeking a seasoned Branch Manager to lead operational excellence and drive sales performance in a fast-paced furniture retail environment. This mid-level role demands expertise in retail management, customer service leadership, team development, and operational efficiency to ensure seamless department coordination and superior customer satisfaction.
Requirements
- Matric certificate or equivalent qualification
- Minimum of 2 years' experience in Branch Management within a Retail environment
- At least 2 years' experience in Retail or Hospitality sectors
- Basic accounting knowledge, including the ability to interpret income statements
- Proficiency in computer applications relevant to the role
- Strong organisational and leadership skills
- Excellent communication and interpersonal abilities
- Capability to work effectively under pressure and meet deadlines
- Demonstrated problem-solving and decision-making skills
- A proactive and customer-focused approach
Responsibilities
- Manage and optimise the sales performance of the branch to achieve set targets
- Oversee all stock management functions to ensure accurate inventory control
- Lead, motivate, and effectively manage all branch staff to enhance productivity
- Deliver exceptional customer service, ensuring high levels of customer satisfaction
- Control all cash management activities, maintaining accuracy and security
- Prepare and submit detailed reports on branch operations and key performance metrics
- Contribute actively to the regional budgeting and financial planning process
- Implement and maintain daily operational management controls within the branch
- Facilitate continuous staff development by monitoring and supporting training initiatives
How to apply
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