Fortinet Renewals Account Manager
Overview
The Account Manager function shall be responsible for assisting in developing our client base by compiling and configuring quotations based on existing licenses as well as working in conjunction with First Distribution Sales Teams on upselling / cross-selling within their current environment and securing orders in the client base. This will be achieved by working in conjunction with our vendors on future opportunities to provide a proactive approach to quoting, seeking opportunities, and providing quotations to resellers on their incumbent opportunities in advance of the customer requesting the quotation.
Requirements
- Matric
- Diploma in Business Management/ Business Administration would be advantageous
- 2-3 years of administration experience
- Technology Diploma, Degree, or equivalent (nice-to-have)
- Mainstream Technology Distribution experience (i.e. selling to IT resellers) (nice-to-have)
- CRM System Administration would be advantageous (nice-to-have)
- Previous experience in an account management/sales specialist role would be beneficial (nice-to-have)
Responsibilities
- Perform the administration of reseller quotations and orders, and adhere to all internal and external processes
- Proactively draw regular internal and vendor reports to analyze future opportunities and provide proactive quotations
- Respond to the Account Manager and/or Reseller within 2 hours of receiving a request for a quotation
- Submit quotes to the Account Manager and/or Reseller, and follow the sales process on CRM
- Follow up with the Account Manager and/or Reseller to ensure that they have received their quote and to address any queries
- Liaise with the Brand and Sales Operations team to compile and provide all required quotations
- Check all quotes prior to dissemination, ensuring accuracy
- Provide daily feedback to the Account Manager and/or Reseller on quotes in progress
- Maintain professional working relationships with Vendors, Brand teams, Account Managers, and others
- Develop and maintain professional and collaborative relationships with vendors, resellers, and internal customers
- Process sales orders from the client via Accpac and ensure compliance with Vendor Terms and Conditions
How to apply
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